... In its findings, the circuit court concluded that the Arbitration Agreement was "a contract of
adhesion in that it was a standardized form, containing no individualized terms, offered on
essentially a take it or leave it basis." However, the circuit court noted that TeleTech had ...
... The employee filed a five-count complaint against the employer alleging, inter alia, that
the employer had breached its contract with the employee. The circuit court granted
summary judgment to the employer on all counts in the complaint. ...
... [1] Based upon our thorough consideration of the parties' arguments, the relevant case law, and
the record on appeal, this Court concludes, based upon the existence of a forum-selection clause
contained in a contract that directly related to the conflict giving rise to the instant ...